BlackBerry Reveals Desire for Long Term Presence in the Middle East
Lucien Zeigler | Arabianomics.com | 8/18/10
Saudi Arabia is the biggest BlackBerry market in the Gulf with 700,000 users, so it is easy to see how executives at Research in Motion (RIM), the Canadian company that makes the devices, have had a few stressful weeks. The Saudi government was willing to shut down BlackBerry’s Messenger Service if it did not receive authorization from RIM to access the server on which those messages are sent.
BlackBerry’s messenger service, commonly referred to as “BBM,” is a service that allows all BlackBerry users to communicate with text to any other user without having to send an SMS, or text message. It’s free to use if you have a BlackBerry and you can stay in touch with anyone in the world through the service. The message connects from your phone to a server provided by RIM, and then it is sent along to another BlackBerry. Users of BBM can see when their BBM contacts are typing a message to them, and the sender of messages can see when the message has arrived at its destination and if the receiver has read it.
The governments of the UAE and Saudi Arabia wanted access to this server because, presumably, extremists could use the network to communicate with each other across the world without fear of eavesdropping by governments.
Had Saudi Arabia and RIM not agreed to a compromise last week, BlackBerry users in the Kingdom – many who are Western expats who use the service to stay in touch with family and friends from abroad – would be unable to access BBM. This may have served as a deterrent for future businesspeople and indeed the businesses themselves from setting up shop in the Kingdom. The ban would have been seen has unfriendly to the business community.
For their part, Oman and Bahrain want no part in the ban or monitoring of BlackBerry’s servers, a clear indication that those two nations wish to bump their “business-friendly” stock in the region a little higher at the expense of their Saudi and Emirati neighbors.
But a compromise was struck between Saudi Arabia and RIM, and it is indeed the compromise itself that was impressive, as it showed that Saudi Arabia’s mostly technocrat-led government could negotiate and strike a deal with an international corporation as the world watched. Both parties had a reason not to let the ban on BBM happen – the Saudis did not want to be perceived as unfriendly to business, and RIM did not want to see its largest base of BlackBerry users in the Middle East disappear.
While there are legitimate concerns from privacy advocates and peaceful political dissidents both in and outside of Saudi Arabia, the need for the Saudi government to monitor this server in Saudi Arabia is undoubtedly to better secure the Kingdom and its allies from attack. Writing in the New York Times, Richard A. Falkenrath argues that “Monitoring electronic communications in real time and retrieving stored electronic data are the most important counterterrorism techniques available to governments today. Electronic surveillance is particularly vital in combating global terrorism, where the stakes are highest, but it is a part of virtually all investigations of serious transnational threats.”
He notes that “just as professionals depend on mobile devices to do their jobs, law enforcement and intelligence officers depend on electronic surveillance to do theirs.”
The debate about the legality of counter-terrorism practices by governments is a different exercise for each country, because each country has its own set of laws and rights systems to shape and limit those efforts, some more relaxed than others. While Saudi Arabia has a more closed, authoritarian style of government, it is easy to forget that Saudi shares its number one enemy with the United States: al-Qaeda and its affiliates. If there is a place where a more watchful eye exists over extremist activity, the Arabian Peninsula – home to a majority of the 9/11 attackers – is a place where increased vigilance at the expense of some privacy rights should be welcomed at least by outside observers, if not the Kingdom’s citizens who may be made safer as a result of the compromise.
Even if the move by the government is used to gain tighter control of political dissidents and to monitor all messages sent on the BBM server – a result one cannot reasonably rule out – those dissidents and others who want the privacy previously afforded to them by BBM will now have to do what the extremists who are being targeted will do – find another way.
UPDATE: ABC provides an interesting list of other countries considering a BlackBerry ban.